1. Information We Collect

When you use our services, we may collect:

• Personal information (name, email, phone number) when you contact us
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Respond to inquiries and offer customer support
• Improve and personalize user experience
• Analyze service usage and optimize our website
• Communicate important updates or offers

3. Data Protection

We implement appropriate security measures including:

• SSL/TLS encryption for data transmission
• Regular security audits
• Access controls to personal data

While we strive to protect your data, no internet transmission is 100% secure.

4. Your Rights

Under data protection laws, you may:

• Request access to your personal data
• Request correction or deletion
• Object to processing
• Request data portability
• Withdraw consent (where applicable)

To exercise these rights, contact us at privacy@shift-solutions.net.

5. Third-Party Services

We may use third-party services that collect information:

• Google Analytics for website analytics
• Payment processors for transactions
• Cloud service providers for data storage

These services have their own privacy policies governing data use.

6. Policy Updates

We may update this policy periodically. Material changes will be notified via email or website notice.